REFUND & RETURN POLICY

ALL SALES ARE FINAL

At Figa Galleria, we want you to love your jewelry and feel confident wearing it. Because each piece is carefully made and prepared just for you, all sales are final and we do not offer refunds.

If something isn’t quite right with your jewelry, please reach out to us within 30 days of delivery. We’re always happy to work with you to make things right.

NEED A FIX?

If your piece arrives damaged, defective, or there is an issue with your order, please email us at figagalleria@gmail.com with your order number and a description of the issue. Photos may be requested.

Whenever possible, we will offer a repair, adjustment, or replacement to resolve the issue. Our goal is to make sure you’re happy with your piece while keeping our no-refund policy in place.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive the wrong item, please contact us within 30 days of delivery. We’ll review the issue and, when applicable, arrange a repair or replacement.

We want you to have a beautiful piece you can enjoy for a long time, and we’ll do our best to help when something goes wrong.

Thank you for supporting Fìga Galleria; our small business. ♡